Location: Newcastle-Under-Lyme

ROLE: Sales Agent

Take calls from customers looking to review or take out new insurance policies and convert to sales.

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Key Duties / Responsibilities

  • To take inbound/ outbound customer calls converting leads into insurance sales
  • Complete full fact finds to establish customer needs
  • Conduct all calls in line with industry regulations
  • Contribute to the profitable growth of the business, in line with KPI’s and targets set by senior management
  • Ensure all features and benefits of the products are discussed in full with the customer
  • Provide an outstanding customer experience
  • Effective time management of workload
  • Listen to customer requirements and present appropriately to make a sale
  • Maintain confidential records
  • Report into Senior Management regarding one to one reviews, target setting and business strategy meetings
  • Any other duties as determined by Fuse from time to time

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